Why should I subscribe?
As VIP, you gain full access to the Voca app until subscriptions end. Without subscription you cannot use the Voca after end of trial period.
How do I subscribe?
Tap on the “want 7 days free” banner at the top of the Profile Page. You will be prompted to select a subscription period. After you’ve made your selection, you may need to verify your iTunes credentials to complete the transaction. Also sometimes we provide special offers, where can give additional sale for subscription.
How do I manage my subscription?
You can manage your subscription through iTunes. See this link for a step by step guide: http://support.apple.com/kb/ht4098
How do I cancel my subscription?
To unsubscribe, simply turn off the auto-renewing subscription through iTunes. See this link for a step by step guide:http://support.apple.com/kb/ht4098
When will my subscription automatically renew?
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the cost of the chosen package.
How does the free trial work?
Try us free for 7 days! You’ll gain the same VIP privileges as a subscriber. If you enjoy your free trial, do nothing and it will automatically convert to a VIP subscription at the end of the trial period.
How do I cancel my free trial?
Can I use my subscription with multiple iOS devices (iPhone, iPad, etc.)?
As long as you are signed into the same iTunes account, your VIP subscription will work on any number of supported iPhones and iPads.
Why can’t I start a free trial or purchase VIP with my iTunes Gift Card?
How do I sing with video?
Go to the Songbook and choose a song. Before you start singing, switch the video toggle to “On”
How do I sing without video?
Switch the video toggle to "Off" and you are ready to rock, audio-only!
What devices support video?
Can I switch my camera from front-facing to back-facing?
Right now you cannot. But we will add this feature in nearest future.
How do I search?
What should I do if I can’t find the songs I like in Voca?
We are adding more songs to Voca. If you want to suggest any song, please use the “Request a song” function in our app, which can be found in “Me” → “Request a song.”
Where can I upload a song to the songbook?
Why does the app take up so much space on my device?
I don’t hear my voice in the microphone.
Songs are loading slow or not loading at all.
Songs are streamed from YouTube and its load time depends on two things: YouTube and your internet connection speed. Unfortunately we don’t have any control on any of the above. If you experience slow load time, it is recommended that you reboot your device and check your internet speed.
How to delete a recorded song?
Open profile, then “My songs”. Swipe left the recorded song cell, then click “Delete”
I have another question.
Do you have any additional questions? We’ve got answers! Just shoot us an email at email@example.com